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Frequently Asked Questions

Frequently Asked Questions

Dogs, Cats & Birds only. No weight limit, breed restrictions apply.

We have a 2-pet max policy.

$300/$600 Non-Refundable Pet Fee / $250 Pet Deposit Pet Rent: $15/month per pet Doggie DNA Required: $50 One-time fee per dog.

Contact the Leasing Office for Qualification Guidelines.

All applicants must qualify individually, however the income may be combined per household.

Yes, pending no open balance or damages to the home. Refer to your Lease Agreement.

Contact the Leasing Office or refer to your Lease Agreement for the Termination Policy and terms. Termination fees may apply.

All residents will have an option at lease end to renew or sign a MTM lease. An additional fee may apply.

Contact the office or refer to your Lease Agreement/Utility Addendum.

7-15 months are offered but there may be lease expiration restrictions.

Yes 7-11 months are offered if available. A premium lease charge may apply.

Yes - contact the office or your Lease Agreement for policy details.

No, but we can recommend companies to help meet your furnishing needs.

No, but with short term leases that may be available and with help from a furnishing company, we would be happy to oblige and assist with your corporate housing needs.

To request a work order, call 407-547-6155, create a work order online at or email [email protected] For maintenance emergencies please call 407-547-6155 and press option 2.

Rent is due on the 1st of every month.

Contact the office or refer to your Lease Agreement.

Yes, electronic payments must be set up on the property portal.

No, there is not. Payments online using the Resident Portal are available 24/7.

Any visitor must register with the Leasing Office if they are staying 14 days or longer.

The property does not have reserved parking. however, we have garage rentals for your convenience.

Parking spaces are for automobiles & motorcycles. You may rent a garage if available.

Satellite dishes are not allowed in the property.

Yes, please contact us for available cable services for your home.

Yes, we have a 24-hour Fitness Center and a 24-hour Yoga Studio.

No. Electric/Smokeless grills are allowed.

Yes, contact the office for more information.

Residents are allowed to paint interior walls of their apartment and must paint the walls back to the original color at move out to avoid charges.

The property has a 24-hour package center available. We do not accept packages in the office.

Yes, contact the office for more information.

Visit the Seminole County website.

The Pool hours are dusk to dawn, the internet café is available during office hours. All the other amenities are available 24 hours.

Didn't find an answer?

Our team is always ready to answer your questions.